Issue Summary

As per the current design in Jira Cloud, users can add WebLink to Jira issues successfully only if the URL value is less than or equal to 255 characters. If the URL value exceeds 255 characters, the UI displays the below message:

We couldn't create the web link
Wait a few moments, then give it another try

Steps to Reproduce

• Create a Jira issue
• Copy a URL that has >255 characters in it.
• Click on Add -> Web link in issue
• Add the url in the URL field
• Leave the Link Text field empty

Expected Results

The URL add operation to the WebLink field fails as the number of characters is >255. The UI indicates the root cause of the web link update:

"The length of the 'Link Text' field cannot exceed 255 characters."

(or)

Add the URL along with the "Link text" name to a string less than 255 characters

Actual Results

The URL add operation to the WebLink field fails with the below message:

We couldn't create the web link
Wait a few moments, then give it another try

Workaround

Add the URL along with the "Link text" name to a string less than 255 characters to avoid the error