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Bug
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Resolution: Unresolved
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Low
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None
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10
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Severity 3 - Minor
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Issue Summary
In Team Managed Projects Timeline won't load because the Board filter pointing to old project key. This issue occurs when project migrated from one cloud instance to another cloud instance.
Other side affect:
- Board or Backlog wont show or load
- Epic panel will not show epics for the project
- If the project is added as an issue source to a Plan its issue won’t be loaded.
Steps to Reproduce
- In the Source instance:
- Create TMP project
- Change the Project Key Couple of Times ( eg abc, xyz)
- In the Destination instance:
- Create a CMP project with one of the original key that you have in the TMP project ( eg xyz) in the source.
- Start the migration
Expected Results
The TMP project migrated correctly.
Actual Results
The TMP project gets created successfully but the Board and Timeline do not load because the filter is pointing to the old key.
Workaround
Please contact support to fix the issue from the backend.
- relates to
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CLOUD-11972 For a TMP that has been rekeyed doing a C2C migration migrate its board’s filter with the original key
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- Long Term Backlog
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