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Bug
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Resolution: Timed out
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Low
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4
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Minor
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0
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Issue Summary
An issue screen is reopened after creating a child issue and closing the screen on a board in a company managed project.
Steps to Reproduce
- Create a company managed project
- Create an epic in the project
- Open the epic on the board and create a child issue by clicking on the [Add a child issue] button
- This issue only occurs when a create issue screen appears during this step because of required fields
- Close the issue screen by clicking on the [×] button on the upper right of the screen
Expected Results
The issue screen remains closed.
Actual Results
The issue screen is reopened.
AtlassianSupport 2023-03-23 at 15.43.41.mov
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
| Form Name | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
[JRACLOUD-92605] An issue screen / modal is reopened after creating a child issue and closing the screen
| Component/s | Original: Board (Company) - Issue Details (New) [ 61959 ] | |
| Component/s | New: Issue View - Other Issues [ 77894 ] | |
| Key |
Original:
|
New:
|
| Project | Original: Jira Cloud [ 18511 ] | New: Jira Platform Cloud [ 18514 ] |
| Resolution | New: Timed out [ 10 ] | |
| Status | Original: Gathering Impact [ 12072 ] | New: Closed [ 6 ] |
| Labels | New: timeout-bulk-close202410 |
| Support reference count | Original: 3 | New: 4 |
| UIS | Original: 1 | New: 0 |
| UIS | New: 1 |
| Remote Link | New: This issue links to "Page (Confluence)" [ 813015 ] |
| Support reference count | Original: 2 | New: 3 |
| Summary | Original: An issue screen is reopened after creating a child issue and closing the screen | New: An issue screen / modal is reopened after creating a child issue and closing the screen |
Hi everyone,
Thank you for previously raising this bug and bringing it to our attention.
Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Jira users.
As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know.
Thank you again for providing valuable feedback to our team!
Jira Cloud team