Not able to move the Project Tickets.(Accounts not getting populated in tempo account custom field)

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    • 4
    • Severity 3 - Minor

      Issue Summary

      Not able to move the Project Tickets.

      Steps to Reproduce

      1. Open a Project, create a ticket
      2. Go through that particular ticket and move the issue.
      3. Next page, select the designation Project.
      4. Next page, at the Tempo account custom field, the accounts are not populating

      Expected Results

      • Accounts need to get populated in the Tempo Account Custom field

      Actual Results

      • Accounts are not getting populated, where you can only see the none option, hence you won't be able to move forward to the next step.

      Workaround

      • As a workaround, users can try reloading the page (most of the time works), or they can type the whole text for the account, Eg: Add (Particular account name) in the Tempo Account Custom field which will be able to move the issue properly as expected.

              Assignee:
              Unassigned
              Reporter:
              Rohan
              Votes:
              1 Vote for this issue
              Watchers:
              9 Start watching this issue

                Created:
                Updated:
                Resolved: