Uploading a single non-image file attachment into the description field makes it difficult to enter edit mode

XMLWordPrintable

    • 2
    • Severity 3 - Minor

      Issue Summary

      When we upload a single non-image file to the description of a ticket, it becomes very difficult to enter edit mode as the click area is not obvious - only the area just below the file will get you into edit mode, the large space to the right of the file will not allow you to get into edit mode.

       The problem only happens in the new issue view.

      The problem is also true for any Text Field-multi line(Paragraph (supports rich text) Field with Wiki renderer 

      Steps to Reproduce

      1. Open a ticket
      2. Upload a non-image file to the description field (eg .sql, .pdf, .txt)
      3. Try to edit the description field

      Expected Results

      The description field should be editable

      Actual Results

      The description field is not editable

      Workaround

      Hover over the file to show the text box grey outline, and click on the extra space just below the file

      See the attached video showing it.

              Assignee:
              Unassigned
              Reporter:
              Utkarsh Singh
              Votes:
              2 Vote for this issue
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: