Issue Summary

Colours of epic links are not displayed accurately on the board and backlog of company-managed software projects when migrating issues via Jira Cloud Migration Assistant. All of them are set to grey.

if you pick one issue it will show the epic link field and the color properly assigned to it in issue view. You can also edit the epic link and it shows the proper color.
This is happening for both Scrum and Kanban bords.
It also looks like the color for the Fix Versions are not coming across properly and are also gray.
See screenshots:

This is reproducible on Data Center: not sure

Steps to Reproduce

1. Migrates a child issue and its parent epic via Jira Cloud Migration Assistant

Expected Results

Epic link colours display accurately on board and backlog.

Actual Results

Epic link colours are all grey.

Root cause & Background information

The root cause is that we’re moving from consuming Epic Color to consuming Issue Color in Jira as part of the Epic related fields deprecation.

Basically, Epic Color should be kept in sync with the Issue Color field value. However, we’ve discovered that if the user migrates an issue via Jira Cloud Migration Assistant this syncing does not occur and causes Epics that are imported in this way to not have an Issue Color value. The frontend in the meantime in our rollout, has moved to consuming the Issue Color value. Grey is the default value, which is why this is showing grey in the backlog.

Workaround

Please open a support ticket with Atlassian and refer them to this bug.
Internal staff, please refer to the first comment.