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  1. Jira Platform Cloud
  2. JRACLOUD-92173

Ability to remove the default "form" "form-xx" label when Submitting issues via Form in Jira software project

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • Forms - Create
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      A note on expected behaviour

      The current behaviour of Forms is described in our documentation here: https://support.atlassian.com/jira-software-cloud/docs/what-are-forms-and-what-can-they-do/

      View form responses

      When someone submits a response to a form, their response will automatically create a work item in the same space where the form lives. The following labels will be added to each work item:

      • Form
      • Form-<unique-form-id>

      Issue Summary

      Currently in JSW when we submit an issue via Form there is a default label added to the issue as "form" and "form-xx" where xx is the Id on the URL of the form .eg

      Steps to Reproduce

      1. Create a form in the JSW project and submit it via an external link.
      2. You will see a label added on issue creation.

      Expected Results

      There shall not be any additional labels added

      Actual Results

      The labels are added to the form

      Workaround

      • Create Automation to remove the Label as shown below
      • Clear the label field in Post Function of create transition.Please note if this method is used then it will clear all labels.

              Unassigned Unassigned
              de2f7cd014b0 Waqas Mahboob
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              18 Vote for this issue
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              14 Start watching this issue

                Created:
                Updated: