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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Forms - Create
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None
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7
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8
A note on expected behaviour
The current behaviour of Forms is described in our documentation here: https://support.atlassian.com/jira-software-cloud/docs/what-are-forms-and-what-can-they-do/
View form responses
When someone submits a response to a form, their response will automatically create a work item in the same space where the form lives. The following labels will be added to each work item:
- Form
- Form-<unique-form-id>
Issue Summary
Currently in JSW when we submit an issue via Form there is a default label added to the issue as "form" and "form-xx" where xx is the Id on the URL of the form .eg
Steps to Reproduce
- Create a form in the JSW project and submit it via an external link.
- You will see a label added on issue creation.
Expected Results
There shall not be any additional labels added
Actual Results
The labels are added to the form
Workaround
- Create Automation to remove the Label as shown below
- Clear the label field in Post Function of create transition.Please note if this method is used then it will clear all labels.
- relates to
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- Gathering Interest