The Checkbox feature is not working as expected.

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Medium
    • Component/s: Editor - Cloud
    • None
    • 11
    • Severity 2 - Major
    • 48

      Issue Summary

      Checkboxes applied to paragraph fields, such as the 'Description', are not working as expected. In some instances, the value applied to the checkbox isn't correctly recorded, and in others, it may cause the Description to be overwritten.

      • If you navigate from a Parent Work Type to its SubTask and mark a checkbox in its description, the Description of the Parent will be copied to the SubTask.
      • If we select more than one box and refresh the page, one of the boxes is unchecked.
      • If we select more than 3 boxes, uncheck, and refresh the page, some boxes will be checked again.
        ====> Video

      Steps to Reproduce

      Checkbox value being incorrect:
      • Create 4 checkboxes;
      • Check two boxes and refresh the page;
      • Check 4 boxes, uncheck, and refresh the page.
        ====> Video
      Description value being overwritten:
      • Have a Default Work Type with a Description set.
      • Have a SubTask as a child of the above Work Type with a Checkbox in its description.
      • Access the Parent, then navigate to the SubTask (using the SubTasks menu).
      • Immediately mark the checkbox on the SubTask and click anywhere else on the screen.
      • In a second or two, the Description of the parent Task will replace the description of the SubTask.

      Expected Results

      • When we check a box and refresh the page, this box should not be unchecked.
      • When we uncheck many boxes and refresh the page, these boxes should not be checked.
      • Checking a box on a SubTask shouldn't overwrite the Description value of the SubTask.

      Actual Results

      Checkbox value being incorrect:
      • Video above.
      Description value being overwritten:
      • SubTask Description is removed and replaced with the Description of its parent.

      Workaround

      Checkbox value being incorrect:

      Allowing more time between checking/unchecking different checkboxes will reduce the opportunity for the inconsistent state to occur.

      Description value being overwritten:

      Create a new paragraph field, make it available only to sub-tasks, and set the checkboxes on it instead of the Description. This should prevent the system from replacing the existing values.

              Assignee:
              Unassigned
              Reporter:
              João Carlos Montanha Zurobski
              Votes:
              14 Vote for this issue
              Watchers:
              30 Start watching this issue

                Created:
                Updated: