Issue Summary

Issue 1. Pinning the team Field doesn't move it under the Your pinned Fields option.

Issue 2. Also, checking for the Pinned team fields using the URL below

<your instance>/rest/api/3/mypreferences?key=jira.user.issue.details.pinned-fields.{project key}   

shows a longer string

 ari:cloud:jira:6759b517-b72c-4ef2-bb54-7606b16c89b3:issuefieldvalue/11614/customfield_10001

Instead of just customfield_10001

Steps to Reproduce

Issue 1

1. Navigate to any project>issues
2. Try to pin the team field.
3. I have attached a screen recording - Screen Recording 2025-01-17 at 4.33.35 PM_2025-01-18T00:35:01.959Z.mov

Actual

A message appears that the field is pinned, and the pin icon next to the Team field turns grey but doesn't move up under Your pinned fields option.

Expected

The Team field moves under the Your pinned fields option.

---------------------------

Issue 2

1. After pinning the Team field.
2. Try navigating to the following URL from your browser.

<your instance>/rest/api/3/mypreferences?key=jira.user.issue.details.pinned-fields.{project key}  

Actual

Shows a long string for the Team field.

ari:cloud:jira:366c0059-157e-4713-b991-f6428687769c:issuefieldvalue/10586/customfield_10001

Here is the screen recording - Screen Recording 2025-01-17 at 4.33.35 PM_2025-01-18T01:04:41.744Z.mov

Expected

Should only show customfield_10001 

Expected Results

Issue 1 and 2 Expected.

Actual Results

Issue 1 and 2 Actual

Workaround

You could use the following API via Postman to pin/unpin the Team field.

<Your Instance>/rest/api/3/mypreferences?key=jira.user.issue.details.pinned-fields.{projectkey} 

Steps to follow

1. Use the Basic Auth, in which the username would be the Email'ID of the user(Jira instance) and the password would be the API token that the user could generate using the link - https://id.atlassian.com/manage-profile/security 
2. Method: PUT
3. Body: customfield_10001(10001 is just an example. Please make sure to find the custom field ID using the steps here - go to the Custom Fields settings page (https://XYZ.atlassian.net/secure/admin/ViewCustomFields.jspa) and open View Field Information menu item for the fields you are interested in. Then find the custom field's ID in the URL)
4. Go back to the UI, refresh the page, and the team field should be under Your Pinned fields. 
5. And the URL - <Your Instance>/rest/api/3/mypreferences?key=jira.user.issue.details.pinned-fields.{project key}: should only have customfield_10001 instead of ari:cloud:jira:366c0059-157e-4713-b991-f6428687769c:issuefieldvalue/10586/customfield_10001
6. If you would like to unpin the team field, go to the Postman and run the body as "", and this should clear the field. The team field will get stuck if it is pinned/unpinned via UI.

Here is the documentation link - https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-myself/#api-rest-api-3-mypreferences-put