Basic Roadmap throws error and don't open when Browse Project permission is set based on Product Access

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    • Type: Bug
    • Resolution: Cannot Reproduce
    • Priority: Low
    • Component/s: Timeline - Settings
    • None
    • 1
    • Severity 2 - Major

      Issue Summary

      Basic Roadmap throws errors and doesn't open when Browse Project permission is set based on Product Access

      Steps to Reproduce

      1. Make sure to have Jira Core, Jira Software and Jira Service Management enabled
      2. On your Jira Software Classic Project, update the Project Browser Permission to restrict access based on Application Access(Jira Software)
      3. Enable Roadmaps on your Classic Project
      4. Switch over the Backlog and Roadmaps, sometimes, it throws an error and doesn't load the Roadmap

      Expected Results

      It should load the Roadmap 100% of time if you meet the Product Access criteria from the Browse Project Permission

      Actual Results

      Sometimes, it cannot resolve the Product Access from the Browse Project Permission and throws an error that the project is not accessible or just a Something went wrong error.

      Workaround

      Avoid using Product Access on Browse Project Permission in order to restrict access to the project. Instead of that, use Jira groups or allow any logged in user to avoid facing this bug.

        1. screenshot-1.png
          1.39 MB
          Douglas B
        2. Screenshot 2021-02-05 at 5.23.11 PM.png
          657 kB
          Nitin Bhojwani
        3. Screenshot 2021-02-05 at 5.25.03 PM.png
          615 kB
          Nitin Bhojwani

            Assignee:
            Unassigned
            Reporter:
            Douglas B (Inactive)
            Votes:
            1 Vote for this issue
            Watchers:
            6 Start watching this issue

              Created:
              Updated:
              Resolved: