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  1. Jira Platform Cloud
  2. JRACLOUD-91508

Project Timeline - Cannot create issues when required fields are configured in workflow validator rather than field configuration

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      Problem
      In case there are certain fields required for specific issue types and this requirement condition is modelled with a workflow validator, JSW Project Timeline won't bring up the Create issue dialog when trying to commit an issue of this type to JIRA and hence the issue creation will fail.

      Steps to Reproduce

      Navigate to the workflow configuration page and select one to edit. 

      View the workflow digram and select the Create Issue transition. 

      Select the validators link and add a Field Required Validator

      **Publish the changes to the workflow

      Returning to the the timeline, and try to create an issue.

      Result

      The creation fails and an error flag is displayed.

      Workaround
      Configure the required field via field configurations and screens and specify the field behaviour this way.

      Notes
      The workaround doesn't apply to system fields that are locked by default (ie. Parent Link, Team)

            [JRACLOUD-91508] Project Timeline - Cannot create issues when required fields are configured in workflow validator rather than field configuration

            Tair Tidhar made changes -
            Component/s Original: Timeline (Simple) - Issue List [ 53392 ]
            Component/s New: Timeline - Timeline View [ 77981 ]
            Key Original: JSWCLOUD-26079 New: JRACLOUD-91508
            Project Original: Jira Cloud [ 18511 ] New: Jira Platform Cloud [ 18514 ]
            Albert Kavelar made changes -
            Labels Original: affects-cloud jsw-s1 jsw-s2 odysseus New: RIBS RIBS-SHORT affects-cloud jsw-s1 jsw-s2 odysseus
            WaiYee Loo made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Waiting for Release [ 12075 ] New: Closed [ 6 ]
            WaiYee Loo made changes -
            Status Original: In Progress [ 3 ] New: Waiting for Release [ 12075 ]
            WaiYee Loo made changes -
            Status Original: Gathering Impact [ 12072 ] New: In Progress [ 3 ]
            WaiYee Loo made changes -
            Assignee Original: Cyprien Autexier [ cautexier@atlassian.com ] New: WaiYee Loo [ wloo ]
            Cyprien Autexier made changes -
            Link New: This issue is duplicated by JSWCLOUD-26096 [ JSWCLOUD-26096 ]
            Cyprien Autexier made changes -
            Labels Original: affects-cloud affects-server jsw-s1 jsw-s2 odysseus New: affects-cloud jsw-s1 jsw-s2 odysseus
            SET Analytics Bot made changes -
            UIS Original: 18 New: 0
            Cyprien Autexier made changes -
            Assignee New: Cyprien Autexier [ cautexier@atlassian.com ]

              wloo WaiYee Loo
              cautexier@atlassian.com Cyprien Autexier
              Affected customers:
              0 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: