Problem

The customer is encountering the following error on a specific JSW plan: "There was an error when loading in atlas goals."

This should be supported according to Atlas goals in Jira Software Cloud timeline and plans

Steps to Reproduce

1. Go to the plan timeline.
2. Notice the error message: "There was an error when loading in atlas goals."

Expected Results

Goals are displayed in Jira plans.

Actual Results

An error message is presented: "There was an error when loading in atlas goals."

Workaround

No workaround available.