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Suggestion
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Resolution: Duplicate
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None
This issue here is about a basic (small) but necessary improvement: don't show users who don't have access to jira as option under Jira projects!
At this moment, it's possible to select Portal Only customer as Board Admins for JSW boards. This won't give them access/visibility do the board, but it's a misleading information for site-admins, since it seems these users do have access to Jira itself as they appear as option to be admins in a JSW Board.
- duplicates
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JRACLOUD-81318 Hide or filter out portal only users (JSM Customers) who don't have Jira application access to appear on assignee, reporters, project lead and project roles list
- Gathering Interest
- relates to
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JRACLOUD-76780 Customers shouldn't be suggested on User Picker custom fields on non-Jira Service Management projects
- Closed
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JRACLOUD-81318 Hide or filter out portal only users (JSM Customers) who don't have Jira application access to appear on assignee, reporters, project lead and project roles list
- Gathering Interest
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After some analysis, we've found that this ticket is a duplicate of the request JSDCLOUD-10055 – Don't show users (or Portal Only Customer) who doesn't have Jira application access to appear on reporters and project roles list
If you disagree with the closing of this ticket, please add a comment here saying why and we can reopen it as needed.