GIPHY is not working properly as next-gen cards

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    • 2
    • Minor

      Issue Summary

      When choosing a GIPHY from the new media pop-up and adding as attachment in the issue, the 'Show on card' button won't appear and customers are not able to use these gifs as cards on their issues.

      Steps to Reproduce

      1. Create a ticket and add a GIPHY as attachment;
      2. Wait the file to load;
      3. Try to select the 'Show on card' button, but you won't have it
      • The problem is intermittent

      Workaround

      Save the file as a local file, then rename it with the .gif extension and upload the file again, without using GIPHY

        1. Screen Shot 2020-02-12 at 11.55.15.png
          1.76 MB
          Gabriele Franck
        2. Screen Shot 2020-02-12 at 11.57.23.png
          104 kB
          Gabriele Franck

            Assignee:
            Unassigned
            Reporter:
            Gabriele Franck
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              Created:
              Updated:
              Resolved: