Velocity Charts load slower or time out when using complex filters and large datasets of issues.

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    • 1
    • Severity 3 - Minor

      Issue Summary

      The Velocity Charts Report will take longer times to load and eventually timeout when the Jira Board uses filters with complex queries as the instance's number of issues scales.

      This is reproducible on Data Center: no

      Steps to Reproduce

      1. Add a filter with several complex queries to the Jira Board's settings
      2. Generate the Velocity Chart Report
      3. Scale the number of Issues
        As it scales, the time to load the Velocity Chart increases and can time out.

      Expected Results

      The Velocity Chart loads as usual.

      Actual Results

      The Velocity Chart Report page takes longer to load or a timeout error appears.

      Error
      timeout
      

      Workaround

      Modify the Board filter to eliminate complex queries and restrict it to only include queries that are specific to projects.

        1. VelocityChartTimeOut.png
          137 kB
          Lucas Muratore

            Assignee:
            Unassigned
            Reporter:
            Lucas Muratore (Inactive)
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              Created:
              Updated:
              Resolved: