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  1. Jira Platform Cloud
  2. JRACLOUD-90173

Time Spent field in Burndown Chart and Time Reports is not retrieving data from Tempo

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    • Icon: Bug Bug
    • Resolution: Answered
    • Icon: Highest Highest
    • Project - Reports
    • None

      Summary

      Since Tempo has moved to a new cloud infrastructure. The data is being stored in Tempo side. With that, the Time Spent field is currently not retrieving data from Tempo, this is affecting Burndown Chart and Time Reports.

      Steps to Replicate

      1. Log work using Tempo
      2. Go to Burndown Chart / Time Reports

      Expected Result

      The burndown chart / time reports should show the correct Time Spent.

      Current Result

      Time spent field is empty

        1. image-2017-06-29-10-21-28-645.png
          293 kB
          Chrissie Meyer
        2. image-2017-06-29-15-11-09-676.png
          44 kB
          Enric Meix

              Unassigned Unassigned
              jgan Jonathan Gan (Inactive)
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                Created:
                Updated:
                Resolved: