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Type: Suggestion
Resolution: Unresolved
Component/s: Backlog - Insights, Board - Insights, Placeholder, Project (Company) - Configure Project - Features, Project (Team) - Configure Project - Features, Project - Reports
Labels:
None

UIS:
7
Support reference count:
35
Feedback Policy:

Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

SLA for Non-Jira Service Management Projects

(Jira Software & Work Management)

Need to configure SLAs for teams to promptly respond to other teams issues.

Want to be able to track & report SLAs.

Ensure bugs and other issues are worked on in a timely manner.

SLA timers on tickets visible to everyone in the company.

Not have to pay for addon / Jira app.

is related to

JRACLOUD-64506 Provide a feature to import Jira Service Management SLA custom field

was cloned as

JWMCLOUD-432 SLA for Non-Jira Service Management Projects (Jira Work Management)