Unable to link organization using "GitHub for Jira" Add-on when GitHub IP Allowlist is enabled

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    • 4
    • Severity 3 - Minor

      Issue Summary

      Unable to link organization using "GitHub for Jira" Add-on when GitHub IP Allowlist is enabled.

      Steps to Reproduce

      1. Enable GitHub IP Allowlist on GitHub Organization
      2. Try to Connect GitHub organization

      Expected Results

      It is expected that integration succeeds.

      Actual Results

      GitHub page throws error "Looks like something went wrong!"

      Workaround

      Disabling GitHub IP Allowlist entirely.

      OR

      (possible workaround)
      Turn off GitHub IP allowlist, connect to an organization via "GitHub for Jira" app, and turn on GitHub IP allowlist again.

      1. GitHub: Organization security > IP allow list > 「Enable IP allow list」 And  「Enable IP allow list configuration for installed GitHub Apps」 turned off.
      2. From Jira's application management, use "GitHub for Jira" to collaborate.
      3. GitHub: Organization security > IP allow list > 「Enable IP allow list」 And  「Enable IP allow list configuration for installed GitHub Apps」 turned on.

            Assignee:
            Unassigned
            Reporter:
            Yuji Sakai (Inactive)
            Votes:
            3 Vote for this issue
            Watchers:
            9 Start watching this issue

              Created:
              Updated:
              Resolved: