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Bug
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Resolution: Duplicate
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Low
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None
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5
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Severity 3 - Minor
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Issue Summary
Users are facing challenges when trying to move a subtask issue type from one ticket to another. Although the correct issue can be identified during the process, selecting it becomes problematic, acting like a non-functional link.
Steps to Reproduce
- Open a sub-task issue type
- Click on the three dots ➝ Move
- Select 'Change Parent' ➝ Next
- Search for the Parent Issue key.
Expected Results
Upon searching, a list of issues should be displayed, and users should be able to click on the chosen issue key to select it and proceed with the move process.
Actual Results
Clicking on the issue key does not have any effect, preventing users from selecting it and progressing with the move process.
Workaround
Instead of trying to click directly on the issue key, users can:
- Type the entire issue key name and click on the 'Change Parent' button.
- Click directly on the issue icon, showing a pencil icon for editing, and change the parent from there.
- duplicates
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JRACLOUD-83101 Parent options are not selectable during move operation on "Select a new Parent for Subtask" / Change parent
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- Closed
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- mentioned in
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Page Loading...
- relates to
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JPO-26471 Loading...