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  1. Jira Platform Cloud
  2. JRACLOUD-89859

Difficulty in Selecting Issue When Changing its Parent

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      Issue Summary

      Users are facing challenges when trying to move a subtask issue type from one ticket to another. Although the correct issue can be identified during the process, selecting it becomes problematic, acting like a non-functional link.

      Steps to Reproduce

      1. Open a sub-task issue type
      2. Click on the three dots ➝ Move
      3. Select 'Change Parent' ➝ Next
      4. Search for the Parent Issue key.  

      Expected Results

      Upon searching, a list of issues should be displayed, and users should be able to click on the chosen issue key to select it and proceed with the move process.

      Actual Results

      Clicking on the issue key does not have any effect, preventing users from selecting it and progressing with the move process.

      Workaround

      Instead of trying to click directly on the issue key, users can:

      • Type the entire issue key name and click on the 'Change Parent' button.
      • Click directly on the issue icon, showing a pencil icon for editing, and change the parent from there.

              Unassigned Unassigned
              763b851ccdbd Alana Fernandes (Inactive)
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                Created:
                Updated:
                Resolved: