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  1. Jira Platform Cloud
  2. JRACLOUD-8754

Add a custom screen property that hides the comment field.

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      Maybe I am missing something, but it seems that custom screens must always present the comment field. In other words, if I create a custom screen with fields A, B, and C, when that screen is displayed, I will see fields A, B, C, and Comment(s). I would like to be able to selectively disable the comment(s) field.

            [JRACLOUD-8754] Add a custom screen property that hides the comment field.

            Anusha Rutnam added a comment -
            Atlassian Update - June 2023

            After some analysis, we've found that this ticket is a duplicate of the request JRACLOUD-12244 – Allow control of whether comment field will be shown on Edit and Transition screens which has more votes.

            We encourage you to watch and vote on the above instead. All internal ticket references on this ticket have been transferred. If you do not think this issue should have been closed, please add a comment here saying why and we can reopen it.

            Anusha Rutnam added a comment - Atlassian Update - June 2023 After some analysis, we've found that this ticket is a duplicate of the request JRACLOUD-12244  – Allow control of whether comment field will be shown on Edit and Transition screens which has more votes. We encourage you to watch and vote on the above instead. All internal ticket references on this ticket have been transferred. If you do not think this issue should have been closed, please add a comment here saying why and we can reopen it.

            Anusha Rutnam added a comment - - edited

            I believe this issue is a duplicate of JRACLOUD-12244 – Allow control of whether comment field will be shown on Edit and Transition screens which has more votes.

            I recommend that watchers of this issue vote on and watch the above issue. So that votes aren't split, I believe this ticket should be closed, but I will wait a week before taking any action in case anyone disagrees. Thank you!

            Note: Adding the property jira.permission.comment.user: false to a workflow status will prevent users from commenting on an issue in that status. It will also, however, prevent the user from seeing existing comments.
             

            Anusha Rutnam added a comment - - edited I believe this issue is a duplicate of JRACLOUD-12244 – Allow control of whether comment field will be shown on Edit and Transition screens which has more votes. I recommend that watchers of this issue vote on and watch the above issue. So that votes aren't split, I believe this ticket should be closed, but I will wait a week before taking any action in case anyone disagrees. Thank you! Note: Adding the property   jira.permission.comment.user: false  to a workflow status will prevent users from commenting on an issue in that status. It will also, however, prevent the user from seeing existing comments.  

            Jay Renbaum added a comment -

            I concur. This tends to be redundant when the field being displayed is, for example, a Resolution Description field. Why would you want to enter the comment twice?

            Jay Renbaum added a comment - I concur. This tends to be redundant when the field being displayed is, for example, a Resolution Description field. Why would you want to enter the comment twice?

            Neal Applebaum added a comment -

            Akhirudin: re

            including the sort order

            see here:

            Neal Applebaum added a comment - Akhirudin: re including the sort order see here:

            Akhirudin Fahmi added a comment -

            If Available, I'd like to set it as default for all users
            including the sort order

            Akhirudin Fahmi added a comment - If Available, I'd like to set it as default for all users including the sort order

            Henry Zhang added a comment -

            My customer also hope to hide the comment field on the custom screen.

            Henry Zhang added a comment - My customer also hope to hide the comment field on the custom screen.

            Andrew Livingston added a comment -

            I'd also like a way to exclude Comment from an edit screen.

            Andrew Livingston added a comment - I'd also like a way to exclude Comment from an edit screen.

              Unassigned Unassigned
              2b0c9c7d4aa9 David Josephs
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              20 Vote for this issue
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              14 Start watching this issue

                Created:
                Updated:
                Resolved: