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Type:
Suggestion
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Resolution: Timed out
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Component/s: Backlog (Company) - Inline Work Item Create
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1
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3
Problem
Duplicate issues still appear in Jira
Suggested Solution
Duplicate issues to be closed/resolved automatically in Jira
Why This Is Important
Currently, Issues marked as Duplicate used to be still visible in Jira which creates confusion so if it is closed/resolved automatically while the other one remains alive for the workflow.
Workaround
The duplicate issue can be closed using automation rules. Please refer to this community article for more details.