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Type:
Bug
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Resolution: Timed out
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Priority:
Medium
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Component/s: Backlog (Company) - Inline Work Item Create
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2
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Severity 3 - Minor
Issue Summary
The create screen pops up with an error message to populate the custom select field when trying to create new issues (inline create) via the project backlog, if two custom fields have same field options.
If there are other custom fields in the instance that has options with the same name as the ones in the select custom list, then for those options, the value is not auto set and the create screen pops up with an error.
Steps to Reproduce
- Create 2 custom select fields: Select A and Select B
- Specify the options as follows for the two fields:
a. Select A: AI, Software, Hardware
b. Select B: AI, Software, Hardware - Associate the fields to respective screens
- Create 2 boards with the JQL filter set to each option. For example:
Project = Test and "SELECT A[Dropdown]" = AIProject = Test and "SELECT A[Dropdown]" = SoftwareProject = Test and "SELECT A[Dropdown]" = Hardware - Try to inline create issues in each board.
Actual Results
The AI board issues are created with the AI option set for the SELECT A field automatically. But the issue create modal pops up for the Software and Hardware board.
Expected Results
Consistent behaviour with create issue (inline) for all three boards
Workaround
If the options in either field are renamed or deleted then the expected behavior is seen. In this case we can rename the field options for one of the fields to Software (SW) and Hardware (HW) to overcome this issue.
- is related to
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JRACLOUD-87429 Backlog in-line issue create fails due to incorrect custom field option selection
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- Closed
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