Issue Summary

Jira Software boards have a limit of 5000 issues. There is an existing feature request about such limitation: https://jira.atlassian.com/browse/JSWCLOUD-16259.

It is expected that the UI will show a message stating the need of updating your board's filter and/or giving the reason on why the board cannot show your issues.

Currently in Team-managed projects the UI will show a generic error message, sometimes even suggesting to contact support:

Our team has been notified. If the problem persists, please contact Atlassian Support.

Steps to Reproduce

• Create a Team-managed project
• Activate the Backlog under Project settings -> Features
• Create more than 5000 issues in the project
  • That can be done using a CSV import

Expected Results

The board will not load the issues and will present a message stating the reason + guidelines to work around that.

Actual Results

A generic error message is displayed, giving the idea that there was something wrong with the application.

Workaround

None at the moment.