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  1. Jira Platform Cloud
  2. JRACLOUD-86695

Board fails to display issues if the filter is based on project category(is EMPTY).

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      Issue Summary

      If the Board filter includes JQL to check if the project category is empty, then the Board fails to load these issues.

      • The Backlog will still continue to display all the issues fetched by the filter.

      This Bug applies to both Scrum and Kanban boards.

      Steps to Reproduce

      1. Update the board filter to include either of the below clause in the JQL.
        • category = EMPTY
          
        •  category IS EMPTY 
      2. Save the filter changes to the filter.
      3. Access the Board to confirm that is not displaying any issues.
      • Backlog:
      • Board:

      Expected Results

      The board should display the issues that are fetched by the board filter.

      Actual Results

      The board is no longer be able to retrieve the issues to be displayed

      Workaround

      Update the Board filter to remove the JQL that searched if the Project category is empty or contact support.

        1. image-2024-09-26-09-40-52-993.png
          442 kB
          Vaishnavi
        2. image-2024-09-26-09-41-21-714.png
          264 kB
          Vaishnavi

              dhurwitz@atlassian.com Dale Hurwitz
              b4b218cdd0b3 Vaishnavi
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                Created:
                Updated:
                Resolved: