Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-86308

Clicking link for 'see older issues' on a kanban board throw a "You don't have access to this issue" error

XMLWordPrintable

      Issue Summary

      On Kanban board (classic, not team managed), there can exist a link to "See older issues". This link appears to have an invalid unicode character being inserted in before the JQL query that is causing the loaded page to fail as if the user doesn't have permissions to see those issues even though they do.

      Steps to Reproduce

      1. Load a Kanban classic board that has been used with several issues over weeks in time, with some issues having reached the Done status and have been cleared off the board (due to default settings in the subfilter of the kanban board)
      2. On the bottom right corner of the board itself is a "See older issues" link, click that link

      Expected Results

      We expect to load an issue navigator full of issues that are Done and otherwise excluded by the kanban subfilter

      Actual Results

      The below exception is thrown to the user on the issue navigator page:

      You don't have access to this issue
      Make sure the issue exists in this project. If it does, ask a project admin for permission to see the project's issues.
      

      Example URL is [mysite].atlassian.net/issues/%7D?jql=project%20%3D%20KAN%20AND%20issuetype%20!%3D%20%2210000%22%20AND%20(fixVersion%20in%20unreleasedVersions()%20OR%20fixVersion%20is%20EMPTY)%20AND%20status%20%3D%20%2210001%22%20AND%20NOT%20(updated%20%3E%3D%20-2w%20OR%20statusCategory%20!%3D%20Done)%20ORDER%20BY%20Rank%20ASC

      Workaround

      Editing the URL to remove the %7D from the URL and then pressing enter will load the correct results.

              22883266554f Tanvee Islam (Inactive)
              aheinzer Andy Heinzer (Inactive)
              Votes:
              2 Vote for this issue
              Watchers:
              9 Start watching this issue

                Created:
                Updated:
                Resolved: