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  1. Jira Platform Cloud
  2. JRACLOUD-85552

Boards intermittently not loading for a select few customers.

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      Issue Summary

      A few customers have reported issues not loading on specific boards within their projects. Further information is provided in the internal comments.

      Steps to Reproduce

      1. Loading a board requires a few refreshes (sometimes 10+) prior to issues being provided.
      2. Board column settings page showing the correct number of issues in each column.

      Expected Results

      Issues are shown on the board without constant refreshing to trigger them. 

      Actual Results

      See internal comments.

      Workaround

      Going through to Issue Search, while loading the board query seems to trigger the issues to appear on a board.

       

              Unassigned Unassigned
              348f7e396216 Amir (Inactive)
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                Created:
                Updated: