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  1. Jira Platform Cloud
  2. JRACLOUD-85412

iOS Shortcuts fail on 'Choose Issue' step

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      Issue Summary

      iOS Shortcuts fail on 'Choose Issue' step with the communication error.

      Steps to Reproduce

      1. Create a new Shortcut
      2. Add “Choose Issue” action to load an existing action
      3. Execute Shortcut

      Expected Results

      Shortcut action returns an Issue

      Actual Results

      Shortcut fails with the error "There was a problem communicating with the app"

      Workaround

      Instead of using iOS Shortcuts, users can create Issues directly through the Jira iOS app until this functionality is restored.

              sstiefel Simon Stiefel
              vtrifonov Vadim Trifonov
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                Created:
                Updated:
                Resolved: