Copy pasting image from external source with added border or URL to Jira comments results in error

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • Component/s: Editor - Cloud
    • None
    • 16
    • Severity 3 - Minor
    • 4

      Issue Summary

      Copy pasting image from external source with added border to Jira comments results in error.

      We couldn't save your comment
      It might be empty or have invalid formatting. If you copy-pasted, try removing the formatting and adding it directly in the editor.
      

      Screen Recording 2024-12-06.mov

      Steps to Reproduce

      1. Open external site with picture on page (e.g. Google, email with picture attached)
      2. Select and copy the content.
      3. Paste as a comment to Jira issue.
      4. Add a border to the image OR link an URL
      5. Try to save comment

      Expected Results

      The comment can be added

      Actual Results

      The following error is returned and unable to save the comment:
       

      We couldn't save your comment
      It might be empty or have invalid formatting. If you copy-pasted, try removing the formatting and adding it directly in the editor.
      

       

      Workaround

      Remove border from the image:

              Assignee:
              Unassigned
              Reporter:
              Andrey Lazarev
              Votes:
              10 Vote for this issue
              Watchers:
              21 Start watching this issue

                Created:
                Updated: