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Type:
Bug
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Resolution: Timed out
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Priority:
Low
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Component/s: Work Item - Backend - Update
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1
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Severity 3 - Minor
Issue Summary
When configuring an automation rule's condition to validate/compare values added on a cascading field, the condition eventually don't work even when the values are placed as expected.
The error happens because of a problem in the Jira hydration mechanism that looks up to options from a cache by id, and fallback to loading from Jira when there was a cache miss. That's why this bug is listed under JRACLOUD.
Steps to Reproduce
- Create a big number of issues (at least 30)
- Create a cascading custom field and add it to your issues
- Add a common value to the field in all your issues. E.G: parent option 1 and child option 1
- Create an automation rule with an schedule trigger. Set the JQL to execute for all the issues, as this would increase the possibility to reproduce the bug
- Add a condition in your automation rule to check if the values selected for the cascading field are parent option 1 and child option 2
- Set any actions after that and run the rule
Expected Results
- The rule's condition should never match, as the values selected for the custom field are not correct.
Actual Results
- Eventually, the condition will return as a match and proceed with the actions, even though the issue values doesn't match the condition.
Workaround
None so far.