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  1. Jira Platform Cloud
  2. JRACLOUD-85219

[Custom Domain] Unable to create a JIRA issue from a Confluence page when custom domains are used

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      Issue Summary

      We are unable to create JIRA issues directly from Confluence pages when using a custom domain for either JIRA or Confluence.

      Steps to Reproduce

      1. Step 1 Have a Confluence or JIRA Cloud site with custom domain
      2. Step 2 Go to confluence page and select a text > create JIRA issue OR Go page edit mode / create jira issue

      Expected Results

      I should be able to create JIRA issue without any issue.

      Actual Results

      I am getting "Something went wrong error" and unable to connect JIRA.

      In edit page mode:

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

        1. image-2024-11-08-16-29-10-278.png
          194 kB
          Neha Ghuraiya
        2. image-2024-11-08-16-27-56-945.png
          279 kB
          Neha Ghuraiya
        3. image-2024-11-08-16-27-30-409.png
          293 kB
          Neha Ghuraiya

              6166d7522411 Aayush Singla
              nghuraiya@atlassian.com Neha Ghuraiya
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                Created:
                Updated: