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  1. Jira Platform Cloud
  2. JRACLOUD-85014

Issues with certain ADF formatting cannot be exported as XML or Word

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • Issue - ADF
    • None

      Issue Summary

      When trying to export the issues description or comments fields with ADF formatting in them, such as merged cells, those field values cannot be exported correctly, displaying the following when exported as XML:

      "<description><!-- ADF macro (type = 'table') --></description>" 

      Or, excluding the fields completely when exporting as Word file.

      Moreover, we can see the same behavior when using the following REST API to retrieve the renderedFields in HTML format:

      "renderedFields": {
      	"description": "<!-- ADF macro (type = 'table') -->"
      } 

      Steps to Reproduce

      1. Create a merged cell on the description field of the issues. 
      2. Try exporting the issue as XML or CSV, or simply make a request to the above REST API.

      Expected Results

      1. We should be able to export the ADF formatted fields as XML or Word.
      2. ADF formatting should be parsed into HTML.

      Actual Results

      1. We are not able to export the ADF formatted fields as XML or Word.
      2. ADF formatting isn't parsed into HTML correctly.

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

              Unassigned Unassigned
              2711b2aa3c24 Barışcan Elkama
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                Created:
                Updated: