Issue Summary

• We are facing errors while importing date fields using CSV file with new Jira importer wizard.
  Same file and date format works with Old CSV import wizard.

  Steps to Reproduce

• Try to import date fields using CSV file.
  For e.g. "created date", "due date", "resolution date","actual start date"
• Example dates in CSV file [05/08/24 14:17]
• Navigate to system > external system import > Import this CSV file using new jira import wizard. [We need to import with new project via this navigation]

Expected Results

• Date fields should get imported successfully.

Actual Results

• We get date formating error and unable to proceed with import.

  We found 2 errors in your import
  Formatting error: The data in the following CSV columns must match the selected field’s formatting style. Check and correct the format in the CSV column before restarting the import or remove the column from import.
  Created
  Updated
  

  

Workaround

• switch to the old experience to go to the CSV file import wizard.
  Date fields are imported successfully with date format [dd/mm/yy h:mm]