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Suggestion
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Resolution: Unresolved
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None
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1
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We would like to request some enhancements related to the navigation and documentation for configuring the issue layout in Jira Software and Jira Service Management.
A user reported the following issues:
- Incorrect Documentation: The current documentation states that users can configure the order of fields and tabs in a project by going to "Project settings > Issue layout." However, "Issue layout" does not exist in the Project settings. Instead, the correct path is "Project settings > Issues > Layout."
- Lack of Search Results: When searching for "Issue layout" in the Jira admin interface, there is no relevant information returned, which can lead to confusion and frustration.
- Linking Improvements: It would be beneficial to include a direct link to the "Issue layout" configuration page from the "Configure Screen" page. Additionally, adding a link to the documentation for configuring the issue layout (https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-layout/) on both the "Configure Screen" page and the "Issue layout" page would streamline navigation.