Issue Summary

This is reproducible on Data Center: (yes) / (no)

Steps to Reproduce

1. Search tickets from a deactivated Portal-Only customer using Basic search.

Expected Results

The tickets of deactivated customers should be displayed.

Actual Results

The Basic Search can't find deactivated users.

Workaround

Use advanced search (JQL) and type the deactivated user like this:

Reporter = "email", for example
Reporter = "Revokeusertest@test.com"

Also, this JQL filter:

Reporter in (inactiveUsers())

This should allow you to see the tickets of the deactivated user.