Issue Summary

Customers currently cannot see issues that have an issue security scheme applied via groups on their boards.

If an issue security scheme has a group (even if they have other roles and direct users within the issue security scheme), this breaks boards loading the issues.

Issues can be found successfully via filter and JQL search by users (indicating the JQL works correctly), however the board appears empty.

Steps to Reproduce

1. Create an issue security scheme, that provides level clearance via groups.
2. Create a filter where there are issues with a security level set in the query.
3. Ensure there are issues within the filter that match the security level.
4. Create a new board which is based on this filter.
5. See there are no issues with the security level in the board despite the filter having these issues.

The board does not work correctly until a new board is created AFTER  groups have been removed from the Issue Security Scheme.

This issue also occurs downstream. If the security scheme points to a project role, and the project role is assigned to a group in the project - this does not work either.

Note: The boards ‘column’ settings indicates there are issues that match its column criteria, despite them not showing up.

It is also important to note that if a status of an issue is changed, it does show back onto the board.

Expected Results

Board shows issues when an issue has a security level provided via group.

Actual Results

No issues on the board for filters that a security level is provided via group.

Workaround

Assign security schemes via individual users or roles (attached to individual users).

OR:

Update the status of one of the issues in the filter. This should cause all of the filters issue security tickets to be added to the board correctly.