-
Suggestion
-
Resolution: Duplicate
-
None
-
1
-
After some analysis, we've found that this ticket has been duplicated by the request at JRACLOUD-81318: Hide or filter out portal only users (JSM Customers) who don't have Jira application access to appear on assignee, reporters, project lead and project roles list Please cast your vote and watch that issue for further updates.
Currently, it's possible to add a portal account to a Jira project. This causes confusion for end users, as when they try to access the project, they get an error message letting them know that they aren't licensed.
Would it be possible to either filter out these accounts from the drop -?own or give a notification to the admin that the user selected isn't licensed to access Jira projects.
- is duplicated by
-
- Gathering Interest
- mentioned in
-
Page Failed to load
| Form Name | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
Dear Customers,
After comparing this issue against another known report JRACLOUD-81318: Hide or filter out portal only users (JSM Customers) who don't have Jira application access to appear on assignee, reporters, project lead and project roles list, we realized that both are addressing the same scenario. Since we consider JRACLOUD-81318 the main point of entry for this scenario, we will be closing this request now and will ask you to cast your votes in the original request so we can measure the impact and interest more accurately. If you believe that this has been done in error please raise a Support request at support.atlassian.com and we will endeavor to address it.
Best regards.
Have a great day!
Delfino Rosales
ATLASSIAN - Jira Cloud Support
Atlassian Status | Atlassian Support | Atlassian Priority Definition