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  1. Jira Platform Cloud
  2. JRACLOUD-8464

Check if incoming email subject matches any issue summaries to determine if they are comments

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      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      Currently the email handler checks the subject for JIRA keys (eg. 'JRA-123') and if found, treats the email contents as a comment on that issue.

      It would be useful if instead of checking for an issue key, JIRA checked for an issue summary matching the subject (give or take a 'Re: '). This would allow JIRA to passively track mailboxes.

              Unassigned Unassigned
              7ee5c68a815f Jeff Turner
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