Bulk operation page times out (504 gateway timed out) in Step 2

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    • 25
    • Severity 2 - Major
    • 17

      Issue Summary

      When trying to bulk operation on multiple issues (250+, 500+ or 1000+), it is possible to hit a 504 gateway timed-out error.

      Steps to Reproduce

      • Use JQL or basic search to retrieve 500+ issues
      • Perform bulk operation and select all issues in Step 1
      • In Step 2, choose any operation (Bulk edit or bulk transition for example)

      Expected Results

      The bulk operation proceeds to Step 3 without timing out

      Actual Results

      The page loads for 1 minute and eventually hits a 504 gateway timed-out error.

      Workaround

      Update fewer issues at a time or use the API for bulk operations: Issue Bulk Operations

            Assignee:
            Unassigned
            Reporter:
            Bopanna
            Votes:
            7 Vote for this issue
            Watchers:
            25 Start watching this issue

              Created:
              Updated:
              Resolved: