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Bug
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Resolution: Fixed
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Low
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None
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1
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Minor
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Issue Summary
Using the Get issue API to retrieve the issue and attachment details, we see that the Thumbnail URL is not available in the API response.
- When an Issue is Created from the Jira Global Create screen with an attachment, the Thumbnail URL is not available in the API response.
- When a Comment is added, we have a Thumbnail URL in response.
- If the ticket is created from Portal, a Thumbnail URL is available.
Steps to Reproduce
- Perform a GET issue call to fetch the attachments
- In the response, you will see that the thumbnail URL is missing
Expected Results
The response contains the thumbnail URL
Actual Results
The thumbnail URL is missing in the response
Workaround
As a workaround, calling get attachment thumbnail API GET will update the db to fill the `thumbnailable` column, then calling get issue API will then return a thumbnailable URL.