The GET issue REST API endpoint response is missing the thumbnail URL

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    • Type: Bug
    • Resolution: Fixed
    • Priority: Low
    • Component/s: Issue - Backend
    • None
    • 1
    • Minor

      Issue Summary

      Using the  Get issue API to retrieve the issue and attachment details, we see that the Thumbnail URL is not available in the API response.

      • When an Issue is Created from the Jira Global Create screen with an attachment, the Thumbnail URL is not available in the API response.
      • When a Comment is added, we have a Thumbnail URL in response.
      • If the ticket is created from Portal, a Thumbnail URL is available.

      Steps to Reproduce

      1. Perform a GET issue call to fetch the attachments
      2. In the response, you will see that the thumbnail URL is missing

      Expected Results

      The response contains the thumbnail URL

      Actual Results

      The thumbnail URL is missing in the response

      Workaround

      As a workaround, calling get attachment thumbnail API GET will update the db to fill the `thumbnailable` column, then calling get issue API will then return a thumbnailable URL.

            Assignee:
            Simon Su
            Reporter:
            Prathiksha
            Votes:
            2 Vote for this issue
            Watchers:
            7 Start watching this issue

              Created:
              Updated:
              Resolved: