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  1. Jira Platform Cloud
  2. JRACLOUD-84194

Show more meaningful error message when gadget fails to load due to lack of project access

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      Current product behaviour

      When a user lacks access to a project referenced in a dashboard gadget, the error message does not help identify the underlying issue.

      Example error from Created vs Resolved Chart gadget when the user lacks the Browse Projects project permission:

      Text:
       

      Unfortunately, one or more of your preferences are now unavailable. Please update your preferences, or remove gadget by clicking delete from the title bar above.
      • A value with ID '10009' does not exist for the field 'project'.

      Desired product behaviour

      Show a more meaningful error message e..g you do not have access to this project

        1. image-2024-07-05-10-45-16-283.png
          213 kB
          Anusha Rutnam
        2. image-2024-08-29-10-32-51-677.png
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          Anusha Rutnam
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          Anusha Rutnam
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          Anusha Rutnam
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          Anusha Rutnam
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          58 kB
          Anusha Rutnam
        7. screenshot-5.png
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          Anusha Rutnam
        8. screenshot-6.png
          497 kB
          Anusha Rutnam

              Unassigned Unassigned
              23ef3e30d63c Anusha Rutnam
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                Created:
                Updated: