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Suggestion
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Resolution: Unresolved
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114
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52
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Issue Summary
A better way of handling Atlassian Teams during Server-to-Cloud migration to avoid duplicate Atlassian teams.
If the customer carries out a server-to-cloud migration from the same server site but to two different cloud sites, this will result in the same teams being created twice.
For example:
- Server(Jira) has ARJ teams with ids 1,2, and 3.
- Cloud site A has activation id xyz.
- Cloud site B has activation id lmn.
- When the S2C migration is run from server to cloud site A, the following three Atlassian teams are created to represent the ARJ teams (the following are team IDs)
- xyz-1
- xyz-2
- xyz-3
- When the S2C migration is run to from server to cloud site B, three new Atlassian teams are created as follows.
- lmn-1
- lmn-2
- lmn-3
- xyz-1 and lmn-1 are copies of the same ARJ team, so they'll have the same team name.
- The teams are visible throughout the org given that the customer's org is org-scoped.
- So, customers will observe these as duplicate teams.
Workaround
To remove teams in bulk, a REST API endpoint is available. Please review Delete teams from Atlassian Cloud using Postman and REST APIs.