In the dashboard, rich text fields automatically convert any word containing an jira issue key into a smart link.

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    • 1
    • Severity 3 - Minor

      Issue Summary

      We have observed that in the dashboard widgets, rich text fields automatically convert any word containing an issue key into a smart link. For example, if there is an issue TMP-10 and a word like "f2.TMP-10.L2" exists in the rich text field, then "f2.TMP-10.L2" appears with a smart link specifically embedded in the TMP-10 part of the word in the dashboard. Please refer to the example screen recording for clarification.
      Screen Recording 2024-05-02 at 3.44.04 PM.mov

      Steps to Reproduce

      1. Open a Jira issue.
      2. In one of the rich text fields, add a word like "f2.TMP-10.L2", where TMP-10 is an existing issue in the Jira project.
      3. Go to the Dashboard and use any of the gadgets to see the content of this field.

      Expected Results

      The field content should be seen in the dashboard without any smart link.

      Actual Results

      The fields automatically convert any word containing an issue key into a smart link in the dashboard.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            Unassigned
            Reporter:
            Denzil Dsouza
            Votes:
            1 Vote for this issue
            Watchers:
            5 Start watching this issue

              Created:
              Updated:
              Resolved: