Allow @mention notification when the user is not part of the Security level

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      Issue Summary

      Ability to restrict @mention users only from the specific Issue security level when the Issue security is applied

      Actual Results

      When a user is not part of the issue security and the user is @mentioned in a ticket, they will not be getting any notification. This is working as expected for security reasons. 

      Expected Results

      But there could be scenarios where the @mentioned user should only get the notification of the comment added and not have access to the ticket.

      So the customer requirement is to enable/disable @mention for certain issue security levels.

      Or

      When the user in the Issue security @mentions the user the Notification should trigger.

            Assignee:
            Unassigned
            Reporter:
            Madhurya (Inactive)
            Votes:
            2 Vote for this issue
            Watchers:
            3 Start watching this issue

              Created:
              Updated:
              Resolved: