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Type:
Bug
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Resolution: Fixed
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Priority:
High
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Component/s: Dashboard - Dashboards & Gadgets
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2
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Minor
Issue Summary
For some cells in the Two Dimensional Statistics gadget, the value isn't correct.
Steps to Reproduce
- For example, a cell may show a count of "2," but if you click on the link provided in the cell,
- Issue Navigator may show a total count of only "1" issue.
- This doesn't occur for every single cell in the Two Dimensional gadget, only for certain rows.
Expected Results
'Two dimensional Statistics' gadget should present a consistent issue count in each cell with respect to the issue count visible in the issue navigator.
Actual Results
'Two dimensional Statistics' gadget displays the incorrect aggregated count in some cells.

Workaround
For each row in the Two Dimensional gadget that is showing inaccurate data, you will need to create a new filter for each one and use it in the Issue Statistics gadget.
Take for example, this gadget where on the y-axis I have the "Issue Type" and on the x-axis "Priority":

We can use this in the Issue Statistics gadget to display data if Two Dimensional Stats is not displaying accurately.
- Click on the number under "T:" for a single row. In this case I'm clicking "6" for the Issue Type "Bug":

- This will lead you to the Issue Navigator page with a predefined filter JQL:

- Save this filter
- Go to a dashboard and add the "Issue Statistics" gadget
- For the gadget's configuration:
- Select the new filter you just created
- For "Statistic Type" select the values being tracked on the x-axis of your Two Dimensional Stats gadget. In this case it is "Priority"
- Select "Yes" for "Show Resolved Issue Statistics"

- Save the gadget.
- This will show you data about one of the rows in the Two Dimensional Stats gadget:

- Repeat this for any rows that have a count that isn't accurate