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Type:
Bug
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Resolution: Duplicate
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Priority:
Low
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Component/s: Work Item - Create - Global
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None
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1
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Severity 3 - Minor
Issue Summary
When copying the contents of the e-mail body from the Outlook client and pasting in the Jira's description field, images fail to preview with "Preview unavailable" error
Steps to Reproduce
- From the Outlook client, select the entire content of the e-mail body that contains both text and images.
- Create a new issue in Jira, paste the content into the Description field
Expected Results
Images to be displayed in Jira correctly
Actual Results
Images fail to preview with "Preview unavailable" error

Workaround
Copy and paste text and images separately. When images are pasted separately, it doesn't fail to preview in Jira.
- duplicates
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JRACLOUD-61281 Allow copy and paste or/and drag and drop of attachments straight from Outlook
- Gathering Interest