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Type:
Bug
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Resolution: Fixed
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Priority:
Medium
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Component/s: Teams - People and Teams
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3
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Severity 3 - Minor
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0
Issue Summary
When editing a Jira Form, in the "Link Jira Field" dropdown, it's not possible to find the New Team Field that was recently rolled out.
Steps to Reproduce
- Edit the Form
- Access the "Link Jira Field" dropdown
- Search for the Team Field
- Notice the Field is not displayed
Expected Results
The New Team Field that was recently rolled out should be displayed as an option to be added to the Jira Form.
Actual Results
The Field is not displayed in the Dropdown results
Workaround
There's a workaround that's currently being tested, but it would consist in:
- Create a Single Select Custom Field;
- Use an Automation Rule with a Create Issue Trigger (this is a suggestion, it might vary depending on the Team Field update frequency or the current need)
- Check if the Team value from the Issue exists in the Custom Field;
- If the Team Field doesn't exist, populate the Custom Field with the Team Field data.
- relates to
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JRACLOUD-81897 Unable to set default value for "Team" field in JSM request type forms
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- Long Term Backlog
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