Issue Summary

Queries that use worklogAuthor with user IDs as filter condition are timing out. It is not Tempo Timesheet specific, the problem also occurs when using standard JQL Search.

For example, worklogDate > 2024-03-02 and worklogDate < 2024-03-10 and (worklogAuthor in ('putUserIDHere')) is timing out using the standard JQL search.

When using a group as a filter condition the query is not timing out, e.g., worklogDate > 2024-03-02 and worklogDate < 2024-03-10 and worklogAuthor in (membersOf('developers')) returns a result.

Steps to Reproduce

• Go to Issue Navigator (Filters -> View all issues from top menu)
• add JQL query: worklogDate > 2024-03-02 and worklogDate < 2024-03-10 and worklogAuthor = currentUser()
• Run the query

Expected results

The report is generated as expected

Actual results

The following error is seen in the UI:

Jira unavailable
The requested resource fails to load. If the problem persists, please contact Atlassian Cloud Support

Workaround

The JQL queries need to be further scoped to specify as many parameters as possible (project, particular user, etc). 

When using a group as a filter condition the query is not timing out, e.g., worklogDate > 2024-03-02 and worklogDate < 2024-03-10 and worklogAuthor in (membersOf('developers')) returns a result.

Combining the two filter conditions is also not timing out worklogDate > 2024-03-02 and worklogDate < 2024-03-10 and (worklogAuthor in ('userIDHere') or worklogAuthor in (membersOf('developers')))

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