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  1. Jira Platform Cloud
  2. JRACLOUD-83243

Migrating project breaks the context of story point

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      Issue Summary

      We've encountered an issue after executing a migration using Jira Cloud Migration Assistant (JCMA). The context for the "Story Point" issue type is incorrect, resulting in bugs that affect the display of story points in the backlog.

      Steps to Reproduce

      Here are the steps that we followed which led to the issue:

      1. Navigate to your Jira site and select "Settings" followed by "Issues".
      2. Under "Custom field", search for "Story Point".
      3. Click on the three-dot icon (…) and select "Context and default Value".
      4. Capture a screenshot of the current settings for reference.
      5. Navigate to the other site to execute the migration.
      6. In Jira, go to "Settings" and select "Migrate Cloud Site".
      7. Click on "Go dashboard" and choose "Create a new migration".
      8. Follow the provided steps and migrate one "company management project".
      9. Once the migration is complete, return to the first site.
      10. Repeat steps 1 to 3.

      After this process, we found that a new context was created, but it doesn't include any issue types.

      Expected Results

      The context should always have issue types

      Actual Results

      Context created without issue type

      Workaround

      After performing a cloud-to-cloud import, please check the context of story points and perform any necessary adjustments removing the problematic context 

        1. Screenshot_2024-03-05_at_17_13_03.png
          83 kB
          Lígia Zanchet
        2. Screenshot_2024-03-05_at_17_12_15.png
          154 kB
          Lígia Zanchet
        3. image-2024-03-11-11-48-00-958.png
          73 kB
          Bharath K V

              Unassigned Unassigned
              78538e785fe1 Lígia Zanchet (Inactive)
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                Created:
                Updated: