-
Type:
Suggestion
-
Resolution: Unresolved
-
None
-
1
Summary
On Jira Free Plans, the instance will be deactivated after 120 days of inactivity, as explained in this documentation. However, there are users who only use the instance via REST API, which is not considered in the activity time.
Expected Results
Consider API calls as activity, so deactivation doesn't happen due to not accessing Jira via the browser.
Actual Results
Only using Jira via REST API will deactivate the instance, as Jira doesn't count REST API directly as activity in the instance.