[JRACLOUD-83068] Create Issue webhook does not always contain the request type field

Type: Bug
Resolution: Unresolved
Priority: Medium
Component/s: Ecosystem - Webhooks, Issue - Backend - Create, Issue View - Field Format and Display
Labels:
- timeout-bulk-close202502

"Issue created" webhooks occasionally are missing the Request Type field (when it should be present).

This is playing havoc with some Automation Rules that rely on the field.

Unfortunately, this part is still eluding us

Request Type field is always present if it exists.

Request type field is null.

For Automation, re-fetching the issue details as the first step cane work and makes the data is available for the rest of the rule

No work has yet been logged on this issue.